JINY Support Center
Get fast technical support, product documents, training guidance, and workflow assistance for JINY dental CAD/CAM milling machines and materials.
How can we help you
We are here to help you keep your dental CAD/CAM workflow running smoothly. From product selection and sample milling to installation, training, troubleshooting, spare parts, and document downloads, the JINY support team provides professional assistance for dental labs, clinics, milling centers, and distributors worldwide.
Service & Technical Support
Installation, training, troubleshooting, maintenance, spare parts, and after-sales assistance.
Download Center
Download product catalogs, brochures, user manuals, and technical documents.
Milling Resources
Learn more about dental milling applications, materials, burs, CAM workflow tips, and distributor support resources.
Before contacting support, please prepare
To help our engineers diagnose your issue faster, please share the machine model, serial number, material type, CAM software, error message, photos or videos of the issue, and a short description of what happened before the problem occurred.
FAQ
How do I get technical support for a JINY milling machine?
Contact JINY by email, WhatsApp, or the website contact form. Please provide your machine model, serial number, photos or videos, error messages, material type, and a short description of the issue so our engineers can assist you faster.
Where can I download product brochures and manuals?
You can download catalogs, brochures, manuals, and technical documents from our Download Center. If you cannot find the file you need, contact us with the product name or machine model.
Do you provide installation and training?
Yes. JINY provides installation guidance and training support, including machine setup, operation, bur replacement, material loading, maintenance, and basic troubleshooting.
Can JINY help with CAM workflow and material parameters?
Yes. Our technical team can support CAM workflow optimization, material selection, bur selection, milling strategy suggestions, fixture use, and parameter guidance.
Do you supply spare parts?
Yes. JINY supplies spare parts and consumable parts for compatible JINY milling machine models. Please provide the machine model, serial number, and photos of the required part.
How can I become a JINY distributor?
Please contact our sales team and introduce your company, target market, sales channels, service capability, and dental industry experience. We will review your information and discuss cooperation opportunities.
Contact
Please fill out the form below, and we will assist you with product specifications and purchase inquiries.