1. Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us through our website, submit an inquiry form, request product information, or communicate with our sales or support team.

The information we may collect includes:

• Name

• Company name

• Email address

• Phone number

• Country or region

• Product interests

• Inquiry details

• Message content submitted through contact forms

• Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time spent on the website

• Referring website

• Cookies and similar tracking data

2. How We Use Your Information

We use the information we collect for business communication, customer service, website improvement, and marketing-related purposes.

Specifically, we may use your information to:

• Respond to your product inquiries

• Provide quotations, catalogs, brochures, or technical information

• Recommend suitable dental CAD/CAM products or solutions

• Communicate with distributors, laboratories, clinics, or business partners

• Provide after-sales service and technical support

• Improve our website, products, and customer experience

• Analyze website traffic and user behavior

• Send product updates, company news, or marketing information when appropriate

• Prevent spam, fraud, abuse, or security risks

We will not sell your personal information to third parties.

3. Inquiry Forms and Contact Information

When you submit a form on our website, the information you provide may be sent to our company email system and used by our sales or support team to respond to your request.

Please do not submit sensitive personal information through our website forms unless it is necessary for your inquiry.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

Cookies may help us understand:

• Which pages are visited most often

• How visitors find our website

• Which products or solutions visitors are interested in

• How to improve website performance and content

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website functions.

5. Third-Party Services

We may use third-party tools or services to operate our website, analyze traffic, manage forms, improve security, or support marketing activities.

These services may include, but are not limited to:

• Website hosting providers

• Email service providers

• Analytics tools

• Security and anti-spam tools

• Form plugins or contact form services

• Search engine tools such as Google Search Console

These third-party service providers may process limited data only as necessary to provide their services to us.

6. How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• Secure website connection through HTTPS

• Access control to website and email systems

• Regular website maintenance and security monitoring

• Anti-spam and security tools

• Limited internal access to inquiry information

However, no method of data transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we will make reasonable efforts to protect your information.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including customer communication, business records, legal obligations, and service support.

Inquiry information may be retained for future communication, quotation follow-up, distributor cooperation, or after-sales service unless you request deletion where applicable.

8. International Data Transfer

As an international business website, we may receive inquiries from different countries and regions. Your information may be processed or stored in systems located outside your country or region.

By submitting information through our website, you acknowledge that your information may be processed for international business communication and customer support purposes.

9. Your Rights

Depending on your country or region, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Object to certain uses of your information

• Withdraw consent where consent is the legal basis for processing

• Request that we stop sending marketing communications

To exercise these rights, please contact us using the contact information provided below.

10. Marketing Communications

If you provide your contact information, we may use it to send product updates, company news, catalogs, or information related to JINY dental CAD/CAM products and solutions.

You may request to stop receiving marketing communications at any time by contacting us.

11. Children’s Privacy

Our website is intended for business users, dental laboratories, dental clinics, distributors, and industry professionals. It is not intended for children.

We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take appropriate steps to delete it.

12. Links to Other Websites

Our website may contain links to third-party websites, such as social media platforms, video platforms, or partner websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend that you review their privacy policies before providing any personal information.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functions, legal requirements, or data practices.

The updated version will be posted on this page with a revised “Last updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Shanghai JINY Electromechanical Technology Co., Ltd.
No. 68, Lane 156, Changji Road, Anting Town, Jiading District, Shanghai, China

Email: sales@jinycadcam.com
Website: https://jinycadcam.com/